All Things Profane and Sacred

My night at the clinic went ok. I followed around two experienced volunteers and watched what they did and listened to the information they gave. I realized something though-the volunteers seemed to have a very difficult time communicating with the people who walked in. It wasn't anything real super obvious-it was just hard for the voluteers to hear what the people were saying and answer directly in a way the people could understand. I don't know if it is just cultural differences (yes, rich and poor are cultures), or if professional distance just makes rapport difficult, or what the deal is. We'll see how I do when I'm out there mysef.